At Sedefa Diş Kliniği all patients have the following rights under the Patient Rights Regulation. This text is a summary.
Information and consent
- Being informed clearly about diagnosis, treatment options, risks, duration and cost
- Accepting, refusing or stopping treatment; written consent for every procedure
- Getting a second opinion from another dentist (X-ray and tomography images are provided on CD or digitally on request)
Privacy and safety
- Confidentiality of health data; photos and videos are used only with your written permission
- Treatment in a sterile environment with single-use sterile sets
- Meeting special needs by age and disability; disabled access and a companion for children
Complaints and feedback
You can send complaints to our clinic manager, patient adviser or randevu@sedefadis.com.tr. Applications are answered within three business days; your right to apply to the ALO 184 Ministry of Health line and other legal channels is reserved.
This text is for information; the regulations in force prevail.
